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       Service centre:    info@perfect-luxury.com
       Sales     centre:    andrew@perfect-luxury.com
 

1.  How to become our member?

 

You can login in our website to register on line. Click the  Register button, then fulfill all your necessary and effective information, submit your application. Website system will automatically congratulate you succeeded to become one of our valued customers. All the process only takes few minutes and is free!  Once you are our member, you can place order on website.
If you still have any question about how to register, welcome to leave your message on our website, our professional staff will reply you in 24 hours.
 
 

2.  How to place an order ?

 

 

 

 

3.  Do you ship the goods to another country?

 

Yes! We ship the goods worldwide

 

 

4.  I can't find the item I'm looking for. How can I search for it?

 

Search for the item by keyword, otherwise you can either search the name of the item or a style number of the item (ID). Meanwhile, we welcome you to inform us your any ideal item which is not found on website. And we will let you know as soon as possible if we have your item in stock.

 

 

5.  Price with shipping charge or without?

 

Price is for the retail price without shipping charge included.

 

 

6.  How is the shipping charge if I would like to place an order?

 

Shipping charge is calculated according to different country, total goods weight or quantities. Please inform us your precise order (Item ID, quantity, final destination) and your details contact information, our sales staff will reply you in time.

 

 

7.  The guarantee of your benefits?

 

If any quality and shortage happened during transit are under our side, please inform us in time and we will make 100% compensate.If our failing to complete your order caused by force major, we will negotiate with you in time and come up with an acceptable settlement way. If you have any further question, please do not hesitate to call our service phone, we will do our best to settle your problem.

 

 

8.  How to ship and check order?

 

For oversea, we highly recommend all our dear customers to 
send by EMS or FEDEX and China post Express Companies. See the
Details

 

 

9.  How long does it take for delivery?

 

Generally speaking, it takes 4-6 working days for the delivery when goods are shipped.  See the Details

 

 

 

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